Shipping Information
Fast and reliable delivery worldwideStandard Shipping
$5.99
Delivery in 5-7 business days
Free on orders over $100
Express Shipping
$12.99
Delivery in 2-3 business days
Tracked and insured
International Shipping
$19.99
Delivery in 7-12 business days
Available worldwide
Pickup in Store
Free
Ready in 24 hours
Available at our NYC store
Shipping Policy
- Orders are processed within 24 hours on business days
- You will receive a tracking number once your order ships
- Signature may be required for delivery on orders over $200
- We ship to all 50 states and internationally
- PO Box shipping is not available for express delivery
Delivery Times
- Standard: 5-7 business days
- Express: 2-3 business days
- International: 7-12 business days
- Orders placed before 2PM EST ship same day
- Weekend orders ship on Monday
Returns & Exchanges
Hassle-free returns within 30 days30-Day Returns
Items can be returned within 30 days of delivery for a full refund or exchange.
Condition Requirements
Items must be unworn, unwashed, and have all original tags attached.
Refund Process
Refunds are processed within 5-7 business days after we receive your return.
Free Exchanges
Exchanges for different sizes or colors are always free of charge.
How to Return an Item
Log in to Your Account
Go to "My Orders" and select the order containing the item you wish to return.
Select Items to Return
Choose the items and specify the reason for return.
Print Return Label
Print the prepaid return shipping label and packing slip.
Package and Ship
Pack items securely and drop off at any carrier location.
Frequently Asked Questions
Can I change my shipping address after placing an order?
If your order hasn't shipped yet, please contact us immediately to update your address. Once shipped, we cannot change the delivery address.
What if my package is lost or damaged?
Contact our customer service within 7 days of the expected delivery date. We'll file a claim with the carrier and send you a replacement.
Do you offer return pickup?
Yes, for eligible returns, we can schedule a pickup from your address. This service is available for orders over $150.
How long do exchanges take?
Exchanges are processed within 2-3 business days after we receive your return. The new item will ship via standard shipping.
Still have questions?
Our customer service team is here to help you with any shipping or return questions.